Concept of Performance Mapping

    In the recent down economy, internal training departments sometimes seemed to be the first to feel the effects of downsizing.

    The departments, fairly or not, were perceived as not really making a difference as producing a series of events that could be quickly forgotten.

    In other cases, these departments may even have created over-training and burnout because the department focused on content output and not competency measurement.

    One of Franklin Covey’s 7 Habits is, to begin with, the end in mind, and found that to be a useful perspective with many applications.

    Specifically, the instructional designers have developed a performance model that provides a line of sight from the business goals directly to recommended learning activities.

    This process is called performance mapping.

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