Competency mapping is required due to the following reasons:
- The cost of manpower is increasing.
- There is a realization Of the truth that people can transform an organization.
- There is a need for getting more from people rather than getting more people.
- Customer focus has increased; there is a need to identify and fulfill implied customer needs and expectations.
- There is recognition of the fact that the right kind of human resources can monitor and manage the technology, finance, market, customers, customer relationships, processes, procedures, and systems effectively.
- The importance of role performers vis-a-vis time management is more valued.