Physical evidence can be provided to consumers in many ways. Some of these are as follows:
Recognise the Strategic Impact of Physical Evidence
Physical evidence plays...
Physical evidence comprises the following elements:
Physical Environment
The physical surroundings or the service environment also play a major role in determining if the consumer will...
Introduction physical setting or environment in which a firm delivers its services interacts with customers is known as physical evidence.
It involves commodities that support...
Service characteristics like inconsistency, inseparability, intangibility, etc., have resulted in certain types of service distribution.
Products that are usually consumed or rented and where there...
The following factors are considered in designing the service delivery:
1. Technology/People Mix: The very first factor which needs to be considered for designing service...